VLMB Shipping Policy

At VLMB, we aim to deliver your items quickly, safely, and efficiently. Please review our shipping policy below.

Processing Time

• All orders are processed within 1–3 business days.

• Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Times

Shipping times may vary depending on your location:

• Domestic Shipping (U.S.): 7–10 business days

• International Shipping: 7–15 business days
  Please note that these are estimates and delays may occur due to carrier issues, weather, or customs processing.

Shipping Rates

• Shipping rates are calculated at checkout based on your location and package weight.

• Free shipping promotions (if available) will be displayed at checkout.

Order Tracking

• Once your order ships, you will receive an email with a tracking number.

• Tracking information may take up to 24 hours to update.

Address Accuracy

Please ensure your shipping address is correct.

• VLMB is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

• If an order is returned due to an incorrect address, reshipping fees may apply.

Lost, Stolen, or Delayed Packages

• VLMB is not responsible for packages lost or stolen after they are marked as “delivered” by the carrier.

• For delayed or missing shipments, please contact the shipping carrier with your tracking number.

• If further assistance is needed, please email us at vivelamodboutique@gmail.com.

International Orders

• Customers are responsible for any customs fees, duties, or taxes charged by their country.

• VLMB is not responsible for delays caused by customs inspections.

Pre-Order Items

If your order includes a pre-order item:

• Your order will ship once all items are in stock.

• If you’d like in-stock items shipped separately, additional shipping charges may apply.

Customer Support

For help with your order or shipping questions, please contact us at:
📧 vivelamodboutique@gmail.com
We typically respond within 24 hours.